The Senior Product Manager will lead efforts to enhance the customer journey from design upload to checkout, driving improvements across key manufacturing verticals, conversion optimization, and overall user experience. This role requires cross-functional collaboration and expertise in product management, particularly within manufacturing or related industries. You will deliver work cross-functionally with user-experience and tech to drive marketplace efficiency and power delightful new experiences for Xometry customers. Our marketplace services are a critical aspect of the user experience and enablement of our customers and partners.

In this role, you will be responsible for understanding Xometry’s business and platform, engaging with internal and external stakeholders, identifying opportunities to add value to the platform using data, developing roadmaps, and working directly with technology leadership and all parts of the organization to manage the execution of the roadmap, including communication, marketing, and release plans.

What You'll Do:

• Translate a deep knowledge of Xometry’s business and customer needs into a product vision and strategy that drives value while setting long-term strategies and guiding the product's direction on key issues.
• Guide data-powered services, advocate for new opportunities or deprecations, and address challenges with stakeholders.
• Lead large, high-value opportunities and complex, cross-functional initiatives to deliver on your product strategy, with a singular focus on driving business results.
• Build collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.
• Proactively design and implement process improvements, while mentoring and coaching less experienced team members.
• Practice outcome-driven product management by defining metrics aligned with business goals, iterating based on feedback, and monitoring key results (KRs) and product health metrics to take timely action.
• Contribute to other teams’ successes by leading cross-team processes that help scale company performance and mentoring other squads and teams.

What You'll Need:

• 5+ years of experience in Product Management managing multiple competing priorities and engaging technical & non-technical stakeholders.
• Must have a strong product background building marketplace services and working in fast-paced environments.
• Direct experience working as a product manager at a company with a web-based product where the company's technology is the product.
• Excellent verbal and written communication skills, particularly in discussing deeply technical topics with non-technical stakeholders.
• Experience making trade-offs between technical scale, business outcomes, and customer needs.
• Experience building roadmaps, managing product backlogs, and working closely with software development teams to build new products and features in a fast-paced environment.
• Experience using data and metrics to test theories, confirm assumptions, and measure success.
• A plus if you have a bachelor's degree or postgraduate work in computer science or a related technical field and technical proficiency in one or more programming/scripting languages (Python, JS, etc); you consider yourself a technologist.
• Mission-driven, positive attitude, and ability to motivate others.
• Be a team player, upbeat, and able to thrive in a dynamic work environment.
• Must be a US citizen or green card holder

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