The Senior Product Manager of our marketplace services team will be responsible for enhancing the marketplace experience for customers from uploading 3D designs, providing manufacturing specifications, selecting pricing options, and checkout. You will deliver work cross-functionally with user-experience and tech to drive marketplace efficiency and power delightful new experiences for Xometry customers. Our marketplace services are a critical aspect of the user experience and enablement of our customers and partners.

In this role, you will be responsible for understanding Xometry’s business and platform, engaging with internal and external stakeholders, identifying opportunities to add value to the platform using data, developing roadmaps, and working directly with technology leadership and all parts of the organization to manage the execution of the roadmap, including communication, marketing, and release plans.

What You'll Do:

• Translate a deep understanding of Xometry’s business and customer experience & needs into a compelling product vision and strategy that create customer and business value.
• Guide data-powered services through their lifecycle, advocate for new product opportunities or deprecations, and address challenges, barriers, and dependencies with stakeholders.
• Lead large, complex, cross-squad, and cross-team projects to deliver on your product strategy, with a singular focus on driving business results.
• Build collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.
• Practice outcome-oriented/KPI-driven product management: Define product metrics that lead to business goals and report on the outcomes of your efforts, and incorporate customer feedback and product analytics to iterate to success.
• Contribute to other teams’ successes by leading cross-team processes that help scale company performance and by mentoring other squads and teams.

What You'll Need:

• 5+ years of experience in Product Management managing multiple competing priorities and engaging technical & non-technical stakeholders.
• Must have a strong product background building marketplace services and working in fast-paced environments.
• Direct experience working as a product manager at a company with a web-based product where the technology of the company is the product.
• Excellent verbal and written communications skills, particularly in discussing deeply technical topics with non-technical stakeholders.
• Experience making trade-offs between technical scale, business outcomes, and customer needs.
• Experience building roadmaps, managing product backlogs, and working closely with software development teams to build new products and features in a fast-paced environment.
• Experience using data and metrics to test theories, confirm assumptions and measure success.
• A plus if you have a bachelor's degree or postgraduate work in computer science or a related technical field and technical proficiency in one or more programming / scripting languages (Python, JS, etc); you consider yourself a technologist.
• Mission-driven, positive attitude, and ability to motivate others.
• Be a team player, upbeat, and able to thrive in a dynamic work environment.
• Must be a US citizen, green card holder, or a legal permanent resident of the United States.

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