• Employment Type: Full Time
• Company Contact: [email protected]

We are looking for an Account Manager to join us on our mission to partner with and serve business teachers to inspire the next generation of businesspeople. As an Account Manager, your role will consist of two primary themes: 1) Support, train, & build relationships with teachers; 2) Participate in the selling process.

Responsibilities

1. Support
   1. Intercom: Communicate with and support teachers on “intercom”, our teacher chat support platform. Fast response time is a priority!
   2. Training: Help onboard, train, and support teachers throughout the year.
   3. Problem Solving: Work with our engineering, sales, and curriculum teams to solve unique questions and/or problems teachers are experiencing.
   4. Feedback: Help solicit and synthesize feedback into new product ideas and features.
   5. Usage: Help analyze teacher usage and deploy targeted strategies to improve teacher usage metrics.
   6. Other: Other operational/support tasks that may arise. All hands on deck mentality!
2. Sales
   1. Renewals: Help manage & close renewal deals.
   2. Demo-ready: Demo the BusinessU platform/curriculum and prepare price quotes.
   3. CRM: Use our customer relationship management (CRM) software to manage leads, deals, and sales activities.
   4. Conferences: Attend educational conferences, help set up the booth, pitch the BU product to attendees, and give presentations/workshops.
   5. Other: Help with other tasks that may arise related to the selling process.

What We’re Looking For

This role can earn increasing levels of responsibility over time. We love the life-long learning endeavor that is education. And we equally love learning from each other, and helping develop one another.

This role is for a humble, hard-working, self-starter, with excellent communication & problem-solving skills. This person wants to constantly improve the customer experience, is focused on problem-solving and sharing possible solutions, deeply curious, persistent and perceptive, collaborative and kind, detail-oriented and diligent, strategic and has a strong work ethic, and is someone who enjoys the value of having fun along the way. Classroom experience is a bonus!

The job isn’t a job, it’s a lifestyle. Our small team is open and in constant communication via numerous group messaging and other remote/collaborative/productivity tools. We are a growing company and no job is beneath any of us.

About BusinessU

BusinessU’s mission is to partner with and serve business teachers to inspire the next generation of businesspeople.

BusinessU is a standards-aligned, interactive curriculum platform with full-year courses including Marketing, Entrepreneurship, Intro to Business, Personal Finance, Accounting, Management, Finance, Economics, Business Law, Social Media Marketing, and Pitch Deck Series. Each course provides up-to-date standards-based lessons and content; video content presented from a group of young, diverse entrepreneurs; various summative (auto-graded) and formative (individual and group activities) assessments; discussions; ethical challenges; exams; and hands-on projects and activities. BusinessU also includes weekly bellringer video episodes based on current events and case studies.

The Teacher Dashboard provides state-specific custom courses, embedded crosswalks, real-time measuring and monitoring tools, standards-based analytics, group management, tracks student leader efficacy, and custom rubrics. BU is fully integrated with Google Classroom, Canvas, Schoology, and MS Teams.

BusinessU serves three of the sixteen career and technical education (CTE) clusters: 1) Business Management & Administration, 2) Finance, and 3) Marketing. Career and Technical Education (CTE) ​​provides students in grades 6-16 with the academic and technical skills, knowledge, and training necessary to succeed in future careers. Approximately 12.5 million high school students are enrolled in some form of CTE offering around the country.

Values Statement

We enjoy the Edtech space and education in general. There are lots of problems to solve, and this is what motivates us. This is serious work, for serious people… but we try not to take ourselves too seriously. We know we either grow, or we don't. It’s often all hands on deck, all pushing a rock up a hill, a hill with an unknown summit. We kindly communicate and occasionally sarcastically rebut, smiley face emoji. Grit, we bootstrap, we get er done. We think this work is fun, really fun, but we honor ahem encourage ahem require work-life balance. We honor that we all bring our whole lives and stories to our collective efforts to singularly focus on our mission, so that our vision may become manifest. We serve. We push, but it never comes to shove. We walk the talk. We trust each other.

Compensation:

• Employment Type: Full Time
• Manager: Michael Lewis, President
• Annual Salary: $60-65k
• Bonus Opportunity: ~15% of salary/year
• Health Care Plan: Medical, Dental, Vision
• Family Leave: Maternity, Paternity
• Paid Time Off: Vacation & Public Holidays
• Travel: Requires some travel for education conferences, ~15 nights/yr
• Location: In-office, BusinessU HQ is in Lexington, KY