SYKES provides customer contact management solutions and services in the business process outsourcing arena. It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Headquartered in Tampa, Florida, SYKES has established customer contact management centers throughout the world. Sykes has 47,900 employees at 75 locations in 20 countries operating in 30 languages. The company was founded by John H. Sykes in 1977 as a small technical engineering firm in Charlotte, North Carolina. In 1996, SYKES went public and began trading on NASDAQ.Something looks off?