General Accounting Specialist
SupportNinja
We’re obsessed with growth!
From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo.
We change the game by prioritizing fun in our workplace. By joining our team, you’ll have the opportunity to provide world-class service to our customers through various channels while also working in our fun-forward culture.
What does a day in the life as a General Accounting Specialist look like?
- Handle inquiries via phone and email, specifically addressing issues related to invoices, payments, statements, and account balances
- Process a high volume of accounting transactions efficiently and accurately, including accounts payable, accounts receivable, and general ledger entries
- Follow directions on method and processes of account reconciliations, trouble-shooting and escalating issues as needed
- Respond to customer emails and calls in a courteous, professional, and timely manner
- Reconcile bank statements and identify discrepancies
- Prepare and maintain accurate accounting reports and documentation
- Own account reconciliations during the month-end closing procedures
- Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls
- Stay up-to-date on company policies and procedures related to accounting practices
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules
- Collaborate with other departments as needed to resolve customer issues
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
- Perform other duties as assigned
What are the required qualifications for a General Accounting Specialist?
- Previous General Accounting experience
- Strong communication skills, both verbal and written
- Strong understanding of accounting principles and practices, including accounts payable, accounts receivable, and general ledger
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Excellent data entry and mathematical skills
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, deadline-driven environment
- Proficient in using computers and various software applications such as a CRM
Having these are helpful, but not required
- Previous experience in the call center environment
- Experience with accounting software
Ninja Perks and Benefits
- Competitive compensation
- Beautiful facility & Free Meals for onsite positions
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Opportunities for skills training and personal and professional development
Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja! Are you ready?
If you are interested, you can access your instant interview here: https://alpharun.com/i/xS2IKfG6OpqjLtg0cg21O
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.