Accounts Receivable Specialist
SupportNinja
We’re obsessed with growth!
From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo.
We change the game by prioritizing fun in our workplace. By joining our team, you’ll have the opportunity to provide world-class service to our customers through various channels while also working in our fun-forward culture.
What does a day in the life as an Accounts Receivable Specialist look like?
- Process and manage incoming payments in compliance with financial policies and procedures
- Generate client invoices as directed, problem-solve invoicing discrepancies and escalate issues as needed
- Be the first point of contact for handling delayed client payments, maintaining professionalism in all points of contact
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Verify discrepancies and resolve clients’ billing issues
- Generate financial statements and reports detailing accounts receivable status
- Facilitate payment of invoices due by sending bill reminders and contacting clients
- Maintain professional email and phone etiquette in all communications with customers
- Collaborate with other departments to ensure billing accuracy and resolve client disputes
- Prepare and submit regular reports on the status of unpaid accounts and any collection actions taken
- Maintain accurate records and ensure that all transactions are compliant with financial regulations
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules
- Collaborate with other departments as needed to resolve customer issues
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
- Perform other duties as assigned
What are the required qualifications for an Accounts Receivable Specialist?
- Previous Accounts Receivable experience
- Strong analytical and problem-solving skills
- Strong attention to detail and accuracy in financial record-keeping
- Excellent communication skills
- Proficient in Microsoft Office Suite (Word, Excel)
- Proficient in using computers and various software applications such as a CRM
Having these are helpful, but not required
- Previous experience in the call center environment
- Experience with accounting software
Ninja Perks and Benefits
- Competitive compensation
- Beautiful facility & Free Meals for onsite positions
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Opportunities for skills training and personal and professional development
Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja! Are you ready?
If you are interested, you can access your instant interview here: https://alpharun.com/i/oHNnXvgbhNqIPPndRv99w
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.