Accounts Receivable Specialist II
SupportNinja
Work Setup: Remote
Equipment provision: BYOD (Bring your own device)
Schedule: 8AM to 5PM CST
We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join the team. The ideal candidate will be responsible for managing the invoicing, collection, and maintenance of the accounts receivable ledger. This role plays a vital part in ensuring the company’s cash flow is optimized while maintaining strong relationships with clients.
What does a day in the life as a Accounts Receivable Specialist like?
- Invoicing and Billing:
- Generate and send accurate invoices to clients based on contracts and purchaseorders.
- Ensure all invoices are properly coded and recorded in the accounting system.
- Collections:
- Monitor outstanding accounts and follow up on overdue payments via email, phone, or written correspondence.
- Implement and manage effective collection strategies to minimize delinquent accounts.
- Account Reconciliation:
- Reconcile customer accounts, investigate discrepancies, and resolve payment issues promptly.
- Maintain detailed records of all collection activities and client communications.
- Reporting and Analysis:
- Prepare monthly accounts receivable aging reports and provide insights to management.
- Analyze customer creditworthiness and recommend adjustments to payment terms or credit limits as necessary.
- Customer Relations:
- Address client inquiries regarding invoices, payments, or account statuses in a professional and timely manner.
- Build and maintain positive relationships with clients to foster repeat business and prompt payments.
- Compliance and Policies:
- Ensure adherence to company policies, procedures, and regulatory requirements.
- Assist in developing and implementing improvements to the accounts receivable processes.
What are the required qualifications for a Accounts Receivable Specialist?
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience in accounts receivable, billing, or credit/collections roles.
- Data analysis and reconciliation skills
- Proficiency in accounting software (e.g., QuickBooks, SAP, NetSuite, Microsoft Excel or Google Sheet)
- Excellent verbal and written communication skills for professional client interactions
- Experience with Coupa and Odoo software are good to have
- Experience with SaaS accounting is a plus
Core Competencies
- Communication skills, Transparency, Proactiveness
- Problem Solving skills and Decision making
- Organization skills and Result Oriented
- Logical Thinking skills
- Multitasking
Ninja Perks and Benefits
*Full time employees
- Remote setup
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
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