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SOAR Kentucky
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companies
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Jobs

Data Analyst

SupportNinja

SupportNinja

IT, Data Science
Quezon City, Metro Manila, Philippines · Remote
Posted on Jan 8, 2025
The Data and Location Specialist will be responsible for cleaning, organizing, and validating customer data as well as building and refining facility locations in the system. This role involves detailed documentation to ensure data accuracy and system location setup while collaborating with internal teams to resolve data inconsistencies and configure system locations based on customer requirements.

What does a day in the life of a Data Analyst look like?
  • Execute data cleaning tasks, ensuring accuracy and resolving inconsistencies and duplicates.
  • Standardize and validate data formatting, performing thorough quality checks on cleaned data.
  • Build and configure locations in the system based on customer specifications, ensuring accurate mapping and functionality.
  • Collaborate with the internal team to validate setups and perform quality assurance checks.
  • Troubleshoot and resolve issues that arise during data cleaning and location setup processes.
  • Maintain detailed records of data cleaning and location build processes, including steps taken and issues encountered.
  • Follow data security and privacy guidelines while handling sensitive information.
  • Participate in ongoing training and provide feedback to improve data cleaning and location setup processes.
  • Ensure timely delivery of location builds that meet required quality standards.

What are the required qualifications of a Data Analyst?

  • 2+ years in data entry, data cleaning, system configuration, or related fields.
  • Proficiency in Microsoft Excel and other data management tools.
  • Strong knowledge of data validation, standardization techniques, and handling large datasets.
  • Experience with software or system configurations (experience with reservation or facility management systems is a plus).
  • Excellent attention to detail and organizational skills.
  • Strong communication skills for remote collaboration with internal teams.
  • Ability to follow detailed instructions and work independently.

Ninja Perks and Benefits

*Full time employees

  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development

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