Implementation Specialist (GoHighLevel)
SupportNinja
Philippines · Remote
Posted on Jan 8, 2025
Are you a GoHighLevel (GHL) expert with a passion for building seamless automations and integrations? Join our team as a GoHighLevel Implementation Specialist, where you’ll play a pivotal role in creating tailored solutions for our clients. This role is perfect for someone with a deep understanding of GHL, CRM systems, and automation tools who thrives in a fast-paced environment.
What does a day in the life as an Implementation Specialist look like?
- GoHighLevel Mastery: Configure, customize, and optimize GHL for clients to help them achieve their business goals.
- Automations & Integrations: Use tools like Zapier, Make, and GHL’s native features to design, test, and deploy automations that streamline workflows.
- CRM Integration: Connect GHL with other CRMs like Salesforce, HubSpot, or Pipedrive to ensure a seamless experience for clients.
- Process Improvements: Identify opportunities to improve client processes by leveraging GHL’s features and integrations.
- Client Collaboration: Work directly with clients to gather requirements and ensure the delivery of effective, scalable solutions.
- Project Execution: Manage multiple projects and tasks simultaneously while staying organized and meeting deadlines.
What are the required qualifications for an Implementation Specialist ?
- Advanced proficiency in GoHighLevel (GHL).
- Experience with automation tools like Zapier or Make.
- Familiarity with other CRMs such as Salesforce, HubSpot, or Pipedrive.
- Strong background in CRM customization, automations, and integrations.
- Knowledge of AI tools like ChatGPT and their practical application in automation workflows.
Preferred Skills:
- Experience working in a fast-paced, startup-like environment.
- Familiarity with tools like Asana (project management) and Slack (team collaboration).
- Previous work with mortgage or lending clients is a bonus but not required.
Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong English communication skills (both written and spoken).
- Highly organized, detail-oriented, and dependable.
- Ability to work independently while managing multiple projects.
Ninja Perks and Benefits
*Full time employees
- Remote setup
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
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