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Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Acumen Solutions, Inc. (a Salesforce company) seeks Manager Technical Consulting in Mclean, VA:

Job Duties: Serve as a trusted advisor to the client. Identify and lead internal strategic initiatives to grow the consulting practice, serving as an active contributor to the communities overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Information Technology, Mathematical Finance, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field.

Special Skill Requirements: (1) Lightning Web Components (LWC), (2) Flows, (3) Platform Events, (4) Change Data Capture Events, (5) Aura Framework, (6) Apex, (7) Process Builders, (8) Workflow & Approvals, (9) Data Loader, (10) Web Services. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $147,784.00 - $236,500.00 per annum.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 21-14430. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.For New York-based roles, the base salary hiring range for this position is $147,784 to $236,500.

For Colorado-based roles, the base salary hiring range for this position is $147,784 to $236,500.

For Washington-based roles, the base salary hiring range for this position is $147,784 to $236,500.

For Washington D.C based roles, the base salary hiring range for this position is $147,784 to $236,500.For Maryland based roles, the base salary hiring range for this position is $147,784 to $236,500.For California-based roles, the base salary hiring range for this position is $147,784 to $236,500.

For Hawaii-based roles, the base salary hiring range for this position is $147,784 to $236,500.For Illinois based roles, the base salary hiring range for this position is $147,784 to $236,500.For Minnesota based roles, the base salary hiring range for this position is $147,784 to $236,500.For New Jersey based roles, the base salary hiring range for this position is $147,784 to $236,500.For Vermont based roles, the base salary hiring range for this position is $147,784 to $236,500.For Massachusetts based roles, the base salary hiring range for this position is $147,784 to $236,500.