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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Applications for this position will be accepted on an ongoing basis.

Salesforce Inc. seeks Senior Manager Technical Consulting in San Francisco, CA:

Job Duties: Collaborate closely with Delivery Managers, Functional Solution Architects, and directly with clients to architect technology solutions to meet client needs. Design transformational technical solutions and collaborate directly with customers to meet their business requirements in accordance with industry best practices. Lead and mentor the development team on the project. Enforce sound development practices and ensure the quality delivery of enterprise solutions. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Salesforce Platform education. Create application and technical design documents that leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Lead the evaluation of business and technical requirements from a senior level. Provide senior level and final resolutions for debugging, troubleshooting and client implementation issues with Customer Success Group (confirm proper team terminology). Review and correct project and program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identify and lead internal strategic initiatives to grow the consulting practice. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices and various unanticipated worksites throughout the United States may be required.

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field.

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Apex; (2) Visualforce; (3) JavaScript; (4) Java; (5) Salesforce reporting and dashboards; (6) Callouts and web services; (7) Aura/LWC; (8) Sales Cloud; (9) Service Cloud; (10) Community Cloud. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices and various unanticipated worksites throughout the United States may be required.

Salary: $175,443.00 - $276,100.00 per annum.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 20-3294. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $175,443 to $276,100.

For Colorado-based roles, the base salary hiring range for this position is $175,443 to $276,100.

For Washington-based roles, the base salary hiring range for this position is $175,443 to $276,100.

For Washington D.C based roles, the base salary hiring range for this position is $175,443 to $276,100.For Maryland based roles, the base salary hiring range for this position is $175,443 to $276,100.For California-based roles, the base salary hiring range for this position is $175,443 to $276,100.

For Hawaii-based roles, the base salary hiring range for this position is $175,443 to $276,100.For Illinois based roles, the base salary hiring range for this position is $175,443 to $276,100.For Minnesota based roles, the base salary hiring range for this position is $175,443 to $276,100.For New Jersey based roles, the base salary hiring range for this position is $175,443 to $276,100.For Vermont based roles, the base salary hiring range for this position is $175,443 to $276,100.For Massachusetts based roles, the base salary hiring range for this position is $175,443 to $276,100.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.