Weekend Admissions Assistant (Baylor Pay)
Isaiah House
Louisville, KY, USA
Posted on Oct 12, 2024
Description
Isaiah House is looking for a dedicated and driven person to take on the role of Weekend Admissions Assistant at our center in Louisville, Ky.
Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.
Employees receive benefits that include
- Medical, dental, and vision insurance
- Basic life insurance at NO COST to you
- 401(k) matching
- Paid holidays
- The joy and satisfaction of working for a company with a higher purpose!
Apply now to join our team and make a difference in the lives of others.
POSITION SUMMARY:
The Admissions Assistant exists to assist potential clients in taking the necessary steps to begin treatments in the IH program.
JOB SPECIFIC FUNCTIONS:
- Stay current on bed space and open availability each morning and throughout the day
- Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
- Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
- Respond to online chat messages and Isaiah House text message inquiries.
- Complete detailed applications with clients over the phone
- Arrange transportation for clients that want to admit with the logistics department.
- Ensure client has active insurance or proper payment arrangement prior to scheduling
- Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
- Complete intake and admissions process within the EHR system
- Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
- Be available and attend weekly meetings with Admissions team and Coordinators
- Monitor and update the admissions feed to field questions related to Client Care Navigator referrals by the end of each shift
Requirements
QUALIFICATIONS:
- Experience working with various funding streams and billing departments
- Minimum of high school diploma or GED
- Proficient with phones and computers
SKILL SETS:
- Adaptable to change / Organized / Detail Oriented / Excellent verbal and written communication skills / Positive / Supportive / Assertive Problem Solvers / Integrity / Compassionate / Technical ability / Inspires Hope / Engaged/professional phone etiquette
PHYSICAL AND ENVIRONMENTAL DEMANDS:
- Office setting / driving / sitting / near visual acuity/ in person speech and telephone use
Salary Description
$15/hour