Isaiah House is looking for a dedicated and driven person to take on the role of Weekend Admissions Assistant at our center in Louisville, Ky.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• 401(k) matching
• Paid holidays
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

POSITION SUMMARY:

The Admissions Assistant exists to assist potential clients in taking the necessary steps to begin treatments in the IH program.

JOB SPECIFIC FUNCTIONS:

• Stay current on bed space and open availability each morning and throughout the day
• Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
• Respond to online chat messages and Isaiah House text message inquiries.
• Complete detailed applications with clients over the phone
• Arrange transportation for clients that want to admit with the logistics department.
• Ensure client has active insurance or proper payment arrangement prior to scheduling
• Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
• Complete intake and admissions process within the EHR system
• Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
• Be available and attend weekly meetings with Admissions team and Coordinators
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals by the end of each shift

QUALIFICATIONS:

• Experience working with various funding streams and billing departments
• Minimum of high school diploma or GED
• Proficient with phones and computers

SKILL SETS:

• Adaptable to change / Organized / Detail Oriented / Excellent verbal and written communication skills / Positive / Supportive / Assertive Problem Solvers / Integrity / Compassionate / Technical ability / Inspires Hope / Engaged/professional phone etiquette

PHYSICAL AND ENVIRONMENTAL DEMANDS:

• Office setting / driving / sitting / near visual acuity/ in person speech and telephone use