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Admissions Assistant

Isaiah House

Isaiah House

Administration
Louisville, KY, USA
Posted on Oct 12, 2024
Job Type
Full-time
Description

Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant at our Oliva center in Louisville, KY. This will be a Baylor weekend shift, Fri-Sun 11 AM- 11:30 PM.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include

  • Medical, dental, and vision insurance
  • Basic life insurance at NO COST to you
  • 401(k) matching
  • Paid holidays
  • The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

JOB SPECIFIC FUNCTIONS:

  • Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
  • Stay current on bed space and open availability each morning and throughout the day
  • Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
  • Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
  • Complete detailed applications with clients over the phone
  • Generate first contact email with all required information regarding a potential client
  • Ensure client has active insurance or proper payment arrangement prior to scheduling
  • Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
  • Complete intake and admissions process within Celerity
  • Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
  • Be available and attend weekly meetings with Admissions team and Coordinators
Requirements

QUALIFICATIONS:

  • Minimum of high school diploma, or GED.
  • Prefer experience in working with various funding streams and ability to collaborate with our billing department
  • Experience in crisis intervention and conflict resolution skills.
  • Ability to work in a fast paced, dynamic environment.
Salary Description
15.00 + Shift Differential