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Humana’s Internal Audit team provides independent objective assurance and consulting services that are designed to validate design and operating effectiveness and improve controls, operations, and risk management.

The Internal Audit Director, Insurance Segment reports directly to Humana’s Chief Audit Executive. The Internal Audit Director, Insurance Segment will develop and lead risk based operational audits and consulting projects to help minimize risk and enhance performance of Humana’s organization. The Internal Audit Director, Insurance Segment will monitor activities of the organization to ensure compliance with the organization’s policies, procedures and standards. The Internal Audit Director, Insurance Segment will need to demonstrate strategic, progressive thinking with a keen eye for improving business process and risk management and must be agile and comfortable in working in a constantly evolving environment. The Internal Audit Director, Insurance Segment acts with a sense of urgency to organize, develop and monitor their teams’ efforts in the organization. The Internal Audit Director, Insurance Segment serves as the relationship owner for the identified business segment, leading Internal Audit’s relationship in the applicable part of the organization. The Internal Audit Director, Insurance Segment works closely with their business partners in the applicable segment to identify risks and coordinates across Humana’s three lines of defense to assure adequate coverage of same.

Responsibilities

• Promotes effective risk-based annual planning, including gathering of information and completing risk assessments to determine the appropriate nature and extent of work
• Works directly with business leadership to understand strategic plans and objectives, ensuring continued open lines of communications there and grow (or maintain) a “seat at the table” with segment leadership
• Incorporates leading practices to develop and execute a risk-based audit plan consisting of operational audits, targeted reviews, and consulting projects utilizing automated audit tools and data analytics to help minimize risk and enhance performance
• Proactively inform segment management of significant risks or exposures
• Communicate risk management, governance and control issues, opportunities for improvement, and impactful recommendations to senior leadership
• Effectively communicate with, and educate, process owners and senior management on the importance of internal controls, an effective control environment, process excellence and the role of Internal Audit
• Execution of audits and reviews in compliance with Standards of the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.
• Lead a team of associates to ensure the execution and completion of annual audit plan in accordance with department goals, including number of audits issued per segment team and coverage of auditable entities
• Build, lead and develop a cohesive team of audit professionals – coach and mentor associates with a goal of developing and retaining talent

• Ensure segment auditable entities are up-to-date and coverage is monitored regularly to ensure compliance with policies
• Collaborate with first and second lines of defense for the applicable segment, including developing and maintaining aligned assurance between the teams
• Work closely with other Internal Audit leadership to ensure completion of department strategic goals
• Work closely with the other Internal Audit segment Director to ensure effective collaboration between Centerwell and Insurance segments, consistent with the broader Humana goals in taking a more horizontal approach overall between the two segments
• Ensure review and completion of AuditBoard steps in accordance with Internal Audit methodology and established deadline goals
• Collaborate with Internal Audit leadership on metrics, dashboards, reporting to ensure complete and accurate and deadlines are achieved
• Ensure effective monitoring and timely completion of issues and opportunities
• Drive quality modifications to methodology, as applicable

Use your skills to make an impact

Required Qualifications

• Bachelor’s Degree
• Advanced certification such as Certified Public Accountant, Certified Information Systems Auditor, or Certified Internal Auditor is required (or be willing to complete by 12/31/2025 as mandated by department for all Internal Audit leadership roles)
• 10 or more years of audit or consulting experience including at least 5 years of leadership experience
• Excellent communication skills, both oral and written, with ability to present and explain complex information and recommend process improvements to various audiences including management of the business
• Aptitude for establishing and maintaining working relationships at all levels in the business
• Successful track record in facilitating and consulting across teams and managing projects
• Focus on the “big picture” and thrives in a fast paced, multi-project work environment
• Ability to understand complex connections across Humana’s businesses
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Industry (internal audit) and consulting experience with a focus on audits associated with operations and compliance
• Proven success in team leadership and expanding and elevating the capabilities and performance of the team.

Preferred Qualifications

• Advanced degree preferred

Additional Information

• Hiring team is open to remote candidates, with strong preference to candidates with a desire to work in a hybrid working arrangement located at Humana’s headquarters in Louisville, Kentucky (2 to 3 days a week)

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$168,000 - $231,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.