Procurement Sourcing & Contract Management (SCM) Prof 2
Humana
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Manage the end-to-end sourcing and contract management milestones for assigned work/cases, including issuing RFXs, evaluating proposals, redlining supplier agreements and documentation gathering, leading supplier negotiation and ensuring all compliance, business, and diversity spend criteria are met for awarding supplier contracts. Collaborating with internal key stakeholders and category management to oversee sourcing activities, negotiate prices, manage payment terms, achieve Total Cost of Ownership (TCO) savings, counter cost increase proposals, generate sourcing documents, conduct supplier evaluations, and provide guidance to business requestors in adhering to the sourcing management process (SMP).
Conduct commercial contracts negotiations, drafting and reviewing while ensuring proper risk mitigation using standard operating procedures (SOPs), job aids, templates, methodologies, and knowledge gained via the Procurement Academy.
Resourcefully organize the negotiation and approval of associated deliverables within the SMP and proactively seek value, cost savings, and efficiency opportunities across assigned cases.
Act as a strong facilitator, guiding and leading the business requestor to get the best contractual results and connect Humana business and operating units to create, assess, negotiate, and finalize supplier contracts to procure goods and services. This involves collaborating with Business Requestors and Suppliers on the agreement’s key business provisions to ensure conformance with all agreed upon business points.
Proactively tackles various challenges, from routine administrative tasks to complex problem-solving.
Providing strategic and administrative support to the designated internal customer(s), L1/L2 categories, and Parents of Departments (POD). Key responsibilities include:
Upon receiving assignments for new cases, initiate an internal analysis, review the existing supplier documentation, and create the corresponding contractual documentation while ensuring the associated costs are budgeted.
Lead the negotiation process with suppliers to identify pricing terms and conditions (T&Cs) that maximize cost savings while ensuring the quality of services, products, equipment, and solutions.
Support Humana departments for early involvement and collaboration, initiating and completing SMP deliverables, notifying all applicable parties, and overseeing the approval of contracts via the DD process, leading to effective contract management.
Manage decision-making processes for new supplier agreements, renewals, deviations, due diligence and amendments while collaborating with internal stakeholders to address sourcing and contract management needs, review case/sourcing request completeness, and discuss timelines, budgets, sourcing strategies, and deliverables.
Collaborate with business partners and category managers to conduct thorough internal and external research to evaluate suppliers and propose those that offer cost-effective and reliable services.
Organize kickoff meetings, create and update procurement documentation, gather sourcing and contractual information using Humana's market intelligence tools, processes, SOPs, Job Aids, templates, and methodologies.
Engage in and mediate conversations regarding establishing standards for assessing and managing suppliers while evaluating resulting supplier contracts and performance guarantees. This involves initiating the corresponding sourcing and contracting process, which includes concluding, reviewing, negotiating, and finalizing business with contract provisions.
Proficiently utilize sourcing and contract management digital systems and protocols to optimize processes and enhance the efficiency of cases routing and overseeing the approval of supplier contracts by other Humana reviewers and Due Diligence groups such as EIP, PIRC, BC/DR, and FDR plays a significant role in the process.
Encourage business requestors to adhere to Humana's templates, integrate due diligence and requirements into sourcing activities, and communicate risk exposure to business requestors is imperative. Furthermore, scheduling Q&A sessions between business requestors and suppliers, sourcing cross-functional team members, providing remediation, and reviewing qualitative and quantitative factor proposals and business terms and conditions are necessary steps.
Provide input to internal customers, leads negotiation of business terms and conditions in SOWs, Schedules, MSA, MBAs contract provisions, initiate redlines, provide and review redline comments, monitor redline status, and follow up with impacted parties.
Determine if a Business Associate Agreement (BAA) is needed.
Operationalize the supplier contract/addendum/SOW/Order Form/SOW to include notification to the Business Requestor, including but not limited to Contract Management, Accounts Payable, and Purchasing.
Prepare RFX packages, take guidance, and facilitate coordination across the cross-functional sourcing team to execute sourcing events.
Monitor sourcing and contract management assigned workloads and dashboards to ensure the smooth operation of the process.
Support escalation events while ensuring sourcing and contracting activities adhere to Humana’s policies, procedures, and regulatory requirements in all assigned work/cases.
Decision-influencing on moderately complex issues regarding technical and system approaches for project components. Work to be performed under manager’s direction.
Cross-functional communication and influence: serving as a connection point between the department, designated staff, and other teams:
Collaborate with Category Management associates to manage assigned work/cases and promote best practice standards.
Serve as the Sourcing and Contract Management Point of Contact (POC) for assigned cases. This responsibility entails escalating the need for consultancy and information related to the operational administration of contract negotiations for administrative to complex sourcing activities.
Consult with the finance, AP, , and compliance departments to guide major and minor compliance-related issues affecting the execution of a supplier agreement.
Use your skills to make an impact
Required Qualifications:
Bachelor's degree from an accredited University.
5 years of work experience in lieu of a bachelor’s degree.
3 years of experience sourcing and negotiating commercial contracts T&Cs.
Knowledge of procurement concepts and processes.
The ability to read and interpret contract specifications within the procurement process
Exceptional written and verbal communication, time management, and interpersonal skills.
Must be willing to learn new processes, policies, and procedures or technologies.
Preferred Qualifications:
Exemplify excellent emotional intelligence in positively influencing various stakeholders and improving business dynamics within Procurement and broadly across Humana; evidence of continuous positive customer feedback.
Keenly aware of personal strengths and weaknesses; great at receiving, applying, and giving constructive feedback.
Experience with data-driven strategies, proficiency in automation tools, strong analytical skills, creativity, and the ability to effectively communicate and collaborate with cross-functional teams.
Healthcare /highly regulated industry sourcing and contract management activities.
Coupa, aSSIST, iCertis knowledge
Additional Information
SSN Alert Statement
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.