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Principal Observability Enterprise Architect



Posted on Thursday, July 4, 2024

Become a part of our caring community and help us put health first

Revolutionize observability as our Principal Observability Enterprise Architect. Establish strategies that impacts the entire organization, adopt innovative solutions, and promote a culture that values data analysis. Collaborate cross-functionally, bridging technology and business. Drive innovation, automation, and continuous improvement. Maximize your potential and provide excellent user experiences by closely observing and comprehending all aspects of your operations.

Principal Enterprise Architect, Observability is a pivotal role in leading the technology transformation efforts focused on defining the architecture, standards, and governance for observability across the enterprise.

Use your skills to make an impact


  • Advance the observability maturity journey across the enterprise in an effort to accelerate business outcomes driven practice.
  • Partner with product and engineering teams to develop long-term product strategies and business cases.
  • Adept at synthesizing a variety of technologies and capabilities into high quality products and applications that support business driven outcomes.
  • Define enterprise standards, develop and enforce governance controls for Observability.
  • Lead and collaborate on developing reference implementations for various observability capabilities.
  • Provide best practices guidance for approved observability products.
  • Lead and coach others towards enablement of contemporary engineering and agile practices
  • Drive improvement in the velocity, scale, and sophistication of engineering solutions.
  • Articulate and evangelize Enterprise Observability standards

Required Qualifications

  • BS in Computer Science, Electrical Engineering, Information Systems, or a similar field required
  • 8 years of experience in engineering and architecture roles at leading-edge companies
  • Experience with observability, monitoring and logging products (such as Dynatrace, Splunk, Sumologic, Solarwinds, Thousand Eyes, Datadog, New Relic, Grafana etc.)
  • Familiarity with common industry monitoring frameworks like Four Golden Signals, LETS, DORA, MTTx, etc.
  • Experience with open standards (such as OpenTelemetry, StatsD, etc.)
  • Experience with event management products (such as Kafka, ServiceNow ITOM, Big Panda, Splunk ITSI)
  • Experience defining technology standards and building frameworks for adoption and governance
  • Experience with cloud technologies such as Amazon Web Services, Google Cloud or Microsoft Azure
  • Experience with multi-cloud environments, cloud services, and platform software

Preferred Qualifications

  • Demonstrated ability to work collaboratively and building-trusting relationships with stake holders
  • Experience working with mission critical systems
  • Ability to apply the principles of analytical and critical thinking skills and other professional practices to diagnose or define problems, collect data and solve abstract problems with widespread organizational impact
  • Experience working in a team-oriented, collaborative and agile environment
  • Highly self-motivated and directed, with keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to present ideas in user-friendly language
  • MS or higher in an engineering discipline

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$153,500 - $211,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.