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Senior IT Product Manager (Integrated Health)



IT, Product
Kentucky, USA · Remote
Posted on Wednesday, July 3, 2024

Become a part of our caring community and help us put health first

You have the unique opportunity to join our newly established Integrated Health technology team and help enable seamless delivery of health and care services to the customer across their journey through the ecosystem. Integrated Health will continue to bring the CenterWell assets closer together leveraging patient experience initiatives as a core driver to developing cross-asset capabilities and leveraging data in new ways.

If this type of work and vision resonates with you, we would like to talk to you!

The Senior IT Product Manager conceives, develops, delivers, and manages products for use across Humana. Oversees and manages all phases of the product lifecycle, from design conception to delivery. The Senior IT Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior IT Product Manager works with relevant Humana stakeholders to create, prioritize, and manage product backlogs. Ensures final products meet IT and Humana standards and deliver maximum value to end-users. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

The Senior IT Product Manager plays a critical role in guiding our team evolving into an Agile Release Train (ART) and ensuring the successful delivery of products that meet customer needs. You will collaborate closely with cross-functional teams or teams working in a traditional way as needed, including development, QA, and operations, to drive product development from ideation to release.

Key Responsibilities:

· Product Vision and Strategy: Define and communicate the product vision and strategy aligned with the company’s goals. Ensure that all stakeholders are aligned and working towards common objectives.

· Backlog Management: Prioritize and manage the product backlog, ensuring that the most valuable features are delivered to our customers. Collaborate with Product Owners to refine and maintain the backlog.

· ART Leadership: Act as a key player in the Agile Release Train. Work regularly with the Release Train Engineer (RTE)/Program Manager and System Architect in steering the ART, preparing for and facilitating PI Planning sessions, and enabling seamless coordination across teams.

· Feature Prioritization: Balance customer needs, technical feasibility, and business value to prioritize features and ensure timely delivery. Make data-driven decisions to guide product development.

· Stakeholder Collaboration: Work closely with key stakeholders, including business owners and customers, to gather requirements and feedback. Ensure clear communication of product goals and progress.

· Steer the ART: Work with Release Train Engineer/Program Manager and System Architect in steering the ART, addressing any impediments and ensuring that teams have the necessary resources and support.

· Continuous Improvement: Promote a culture of continuous improvement within the teams. Facilitate retrospectives and encourage feedback to enhance product quality and team performance.

Required Qualifications:

  • Education: Bachelor’s degree or equivalent and relevant work experience.

  • Experience: Minimum of 5 years of experience in product management, with at least 3 years in a SAFe environment.

  • Proven track record of managing complex products and delivering successful outcomes.

  • Agile Proficiency: Deep understanding of Agile methodologies and the SAFe. Experience with Agile Project Management Tools such ADO, Jira Align, or similar.

  • Certifications: Certified SAFe Product Manager/Product Owner (SPM/POPM) or equivalent certification. · Technical Expertise: Strong technical background, with the ability to understand and discuss architectural concepts, trade-offs, and new opportunities with development teams.

  • Communication Skills: Excellent communication and leadership skills, capable of influencing and motivating teams and stakeholders.

  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to navigate complex challenges and drive effective solutions.

  • Customer Focus: Passion for delivering value to customers and ensuring that product development efforts prioritize customer needs and satisfaction.

Use your skills to make an impact

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$102,200 - $140,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.