Senior Data Manager
Become a part of our caring community and help us put health firstHumana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within, and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.
Against that backdrop Humana is building a best-in-class Consumer Marketing organization to drive profitable membership growth across diverse business lines. The Marketing Technology & Data Platform team within Humana’s Marketing Organization, provides marketing technology, strategy, and data management solutions to the enterprise. This team bridges technology & marketing to help deliver exceptional customer experiences. We champion advancement of marketing technology capabilities and bringing innovation to digital marketing strategy.
Humana’s Marketing Technology Data Platforms team is seeking a Senior Data Manager to support the data efforts across the Marketing organization. As the Senior Data Manager, you will assist our Marketing organization & Marketing Practices teams specifically, in designing and delivering data to enable efficient and effective:
Communications execution - messaging to consumers across the consumer lifecycle – from prospect to member and across recipient roles (consumers, providers, agents, employers).
Marketing analytics - consumer segmentation and analysis to facilitate personalized communications and precision targeting.
Campaign reporting – automated, standardized reporting to measure operational, response, and outcomes to evaluate tests in market and adjust rapidly if/when needed.
Key responsibilities include:
Acquire, validate, store, & protect data, ensuring accessibility, reliability, and timeliness, specifically in support of our migration of the marketing data platform to the cloud along with evolution and modernization of the MarTech stack
Design/recommend data models, develop & document policies, design & deliver automated processes & procedures to manage data – extract, transform, & load
Support the Data Team Leads in assisting Marketing partners throughout the lifecycle - from strategy & design through execution to measurement to ensure an end-to-end feedback loop is implemented and measurement is standardized and enabled
Only persons with authorization to work permanently in the U.S. need apply. EEO
Use your skills to make an impact
Bachelor’s degree or higher in math, statistics/analytics, engineering, or a related technology field
5+ years of experience designing and building data products to support member messaging, reporting, and/or analytics
Extensive experience using SQL including SQL programming
Experience translating technical requirements
Strong ability and experience interfacing with multiple business teams
Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation and, preferably, intermediate-to-advanced experience in programming, analytical work, research and/or statistics
Strength in managing multiple priorities and/or projects by using appropriate methodologies and tools
Strong attention to detail, excellent organizational skills, and ability to work independently
Excellent written and verbal communication skills
Prowess in introducing new ideas and processes that improve performance and productivity
Healthcare industry experience
Salesforce Marketing Cloud, Adobe Experience or Audience Manager, and/or Azure experience
Experience with marketing performance measurement data, using tools such as Adobe Analytics, IBM Digital Analytics and/or Google Analytics
Familiarity with Data Management Platforms (DMP) and Customer Data Platforms (CDP) in data driven use cases, application in campaigns, and general adoption through strategy to connect to a wider spectrum of datasets, particularly first and second person data
Proficient in interpreting marketing data, finding gaps, and driving solutions
Proven understanding of MarTech/AdTech landscape and how different tools enhance marketing capabilities and the data strategy needed to enable them
Familiarity with data visualization tools such as Tableau or PowerBI and experience designing the underlying data to support dashboards & reporting
Knowledgeable with Structured Query Language, programming, and analytical work
This role is a nationwide remote role. Candidate must be able to accommodate EST time zone.
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
401(k) retirement savings plan with employer match
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$95,300 - $131,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.