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Community Engagement Liaison

Humana

Humana

This job is no longer accepting applications

See open jobs at Humana.
Operations
Oklahoma, USA · Remote
Posted on Friday, December 15, 2023

Become a part of our caring community and help us put health first

The Community Engagement Liaison cultivates the organization's social community through advocacy programs and active engagement in their region. The individual in this role builds visibility and credibility of Humana's products and services throughout the community through interactions, in person and via social media. This role strategizes to drive greater connections among community members and engages new enrollees.

Hiring individuals residing in the Oklahoma area and in the SE and NW corners of the state.

Position Responsibilities:

  • Travel throughout region to provide education about the organization to promote enrollment

  • Develop new forums to market and educate potential enrollees about the benefit of enrolling with Humana

  • Work with provider relations to develop marketing opportunities within health centers and physician offices

  • Maintain working knowledge of covered benefits and program changes

  • Coordinate community health fairs and other informational events

  • Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations

  • Reside in the same region where they are assigned to work

  • Regular travel to conduct enrollee visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program


Use your skills to make an impact

Required Qualifications

  • Associates degree in business, communications, or related field or equivalent work experience

  • Minimum of 2 years of experience in community outreach or marketing and sales

  • Excellent written and verbal communication skills

  • Customer service experience

  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook

  • Adhere to Humana’s Driver safety program and have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

  • Adhere to Humana's Tuberculosis (TB) screening program; screening for TB

Preferred Qualifications

  • Prior experience with Medicaid enrollees

  • Experience in managed care or health insurance

  • Knowledge of community health and social service agencies and additional community resources ​

Additional Information

Hiring individuals residing in the Oklahoma area and in the SE and NW corners of the state.

Work at Home Criteria

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

  • Satellite, cellular and microwave connection can be used only if approved by leadership.

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40


About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

This job is no longer accepting applications

See open jobs at Humana.