Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Program Management

Job Qualifications:

Skills:

Agile Methodology, Enterprise Service Delivery, Government Contracts, IT Program Management, Program Management

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

The Program Director will deliver the full breadth of Enterprise IT services for a large Government Agency. The scope of responsibility includes infrastructure operations and engineering, network services, on-prem and cloud hosting, cyber security, help desk and desktop support. The successful candidate will oversee and manage all aspects of the Government Contract and will serve as the primary liaison between GDIT staff and Federal Leadership. The Program Director will also have responsibility for program execution, staff development, contract management, and financial management.

HOW A PROGRAM DIRECTOR WILL MAKE AN IMPACT

• Position GDIT as trusted advisor with Federal Government Clients. Lead teams to meet and exceed SLAs and KPIs while mitigating risks, controlling costs and managing to schedules.
• Work with the team to develop comprehensive project plans to be shared with clients as well as other staff members.
• Ensure efficient delivery of contract capabilities using industry standards and repeatable processes including an ITIL framework.
• Manage and oversee subcontractors, as well as full time employees.
• Participate in the negotiation of contract and contract changes. Coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
• Act as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.
• Establish milestones and monitor adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.
• Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients and other stakeholders.

WHAT YOU’LL NEED TO SUCCEED:

Required:

• 10+ years of experience managing Cost Plus Award Fee government services contracts valued over 55 million a year
• 10+ years experience managing programs with a geographically dispersed team sized of over 200 persons, supporting federal enterprise IT Operations and engineering, to include networking, data center ops, cloud, cyber security, and end user services.
• 10+ years-experience leveraging ITIL/ITSM frameworks to improve service availability, reduce costs, and improve customer satisfaction.
• Experience managing SLAs/KPIs on enterprise IT environments with 15,000+ users, multiple/global locations, and thousands of servers.
• Expertise in Agile methodologies.
• Experience leveraging data analytics and insights to drive program strategy.
• Must have completed ITIL v4 Foundation and one or more available modules toward the ITIL 4 Strategic Leader (ITIL-4 SL) certification

Desired:

• Program Management Professional (PMI-PgMP) certification is strongly preferred.
• ITIL 4 Strategic Leader certification.
• Recent experience (within the last 5 years) coordinating an organization’s shift toward implementing and executing modern IT delivery methodologies (e.g., DevSecOps, Agile, AIOps).
• Experience providing oversight of Projects and Engineering Teams.
• Experience in delivering and maturing ITSM using ServiceNow.
• Experience managing a program in a Cost-Plus Award Fee environment.

ADDITIONAL DETAILS:

• Location: Remote with 25-50% travel to Washington DC.
• Timeline: This position is expected to start in January of 2025.
• Clearance: Must be able to pass a government security investigation and maintain Public Trust suitability.

The likely salary range for this position is $187,000 - $253,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

25-50%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.