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Product Development Engineer, PVT

Ford Credit

Ford Credit

Product
Louisville, KY, USA
Posted on Tuesday, May 21, 2024

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

We’re seeking a diligent, detail-driven professional to provide vital expertise in support of our manufacturing processes. Review incoming warranty claims data on a daily basis, review customer and dealership comments, bin claims into proper binning categories, contact dealership/s for parts and repair diagnoses, participate in customer call back to ensure proper understanding of customer feedback, review returned parts for root cause analyses and develop Interim Containment and Permanent Corrective Actions.