Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Senior Manager, PR & External Communications
Location: Remote (U.S.)
Employment Type: Full-Time

Have you successfully led external communications strategies that elevated a brand’s visibility across industries like healthcare, finance, or technology?

Can you build strong media relationships and craft compelling stories that position executives as thought leaders?

About the Role:
Conduent is seeking a seasoned and strategic Senior Manager of PR & External Communications to lead external communication efforts for its Commercial business with some participation on the corporate side as well. This role will focus on increasing awareness of Conduent’s Commercial business lines, enhancing brand reputation, issues and crisis management, and supporting business objectives through proactive media outreach and public relations strategies. The ideal candidate is a strong writer and communicator with experience managing complex communications programs in a fast-paced environment.

Key Responsibilities:

• Leading external communications strategy for Conduent’s Commercial business, including industries such as customer experience, finance and accounting, healthcare, digital solutions, and human capital management
• Developing and executing PR and media outreach plans that align with corporate communication goals
• Managing issues and crisis communications in coordination with legal, business and IT teams
• Drafting press releases, media pitches, blog posts, and client communications
• Identifying and pursuing media opportunities while building and maintaining relationships with key journalists and outlets
• Positioning Conduent’s leadership team as industry thought leaders by securing speaking engagements and bylined content
• Responding to and managing reactive PR issues in coordination with legal and business teams
• Collaborating cross-functionally with internal communications, marketing, and digital teams to support larger initiatives
• Measuring and reporting on the effectiveness of external communication campaigns

Requirements:

• Hold a bachelor’s degree
• Bring 8+ years of public relations or communications experience; corporate and/or agency background welcome
• Demonstrate proven success in media relations, digital communications, and executive visibility programs
• Communicate effectively in both written and verbal formats
• Simplify complex topics for broad external audiences
• Apply knowledge of transportation, public sector, or technology-led services (preferred)
• Manage multiple projects independently and deliver measurable results

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.

Pay Transparency: Certain jurisdictions require the disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. In addition to base pay, this position may be eligible for bonuses or incentives. Conduent offers a variety of benefits including health insurance, dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and sick time. The estimated salary range for this role is ($130,000 - $160,000)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.