Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

• Requires formal education and relevant expertise in Human Resources.
• Performs HR-related technical and administrative activities.
• Contributes to and manages HR projects and initiatives.
• Uses deductive reasoning to solve HR and stakeholders' challenges and make strategic recommendations.
• Interfaces with and influences key stakeholders to enhance HR processes.
• Leverages previous knowledge and expertise to achieve HR objectives.
• Ability to complete work independently with minimal supervision.
• College or university degree in human resources or a related field required.

General Profile:

• Requires knowledge and experience in HR functions, including policy administration, employee relations, and compliance.
• Applies best practices and business knowledge to improve HR services.
• Solves complex HR problems and takes a new perspective on existing procedures.
• Self-starter with the ability to work with minimal guidance.
• Acts as a resource for colleagues with less experience, offering HR insights and support.

Functional Knowledge:

• Requires conceptual expertise in HR theories, practices, and procedures.

Business Expertise:

• Understands best practices in HR operations and team integration.
• Aware of labor laws, competitive HR strategies, and industry standards.

Impact:

• Influences HR processes, employee relations, and service delivery.
• Works within established HR policies and guidelines.

Leadership:

• Acts as a resource for colleagues and stakeholders with less experience in HR matters.
• May lead small HR projects with manageable risks and resource requirements.

Problem-Solving:

• Addresses complex HR issues with innovative solutions.
• Exercises sound judgment based on multiple sources of information.

Interpersonal Skills:

• Clearly explains complex or sensitive HR matters.
• Works collaboratively to build consensus within HR and across teams.

Responsibility Statements:

• Administers HR policies and procedures.
• Manages employee disciplinary actions, dispute resolution, and ethics investigations.
• Oversees HR planning, training, and policy development.
• Ensures compliance with labor laws and Ministry of Labour regulations.
• Coordinates health and life insurance programs.
• Oversees payroll administration and ensures accuracy.
• Identifies and drives process improvements in HR operations.
• Resolves HR-related issues by identifying root causes and implementing solutions.
• Communicates effectively with HRIS, HR program managers, and technology specialists.
• Complies with all HR policies and company standards.
• Performs other duties as assigned.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.