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Business Office Clerk

Appalachian Regional Healthcare

Appalachian Regional Healthcare

hazard, ky, usa
Posted on Monday, July 8, 2024

Business Office Clerk

Job Locations US-KY-Hazard
Requisition ID
# of Openings
Business Professional
Hazard Regional Medical Center
Posted Date
5 hours ago(7/8/2024 10:08 AM)
Position Type
Regular Full-Time
Day Shift


The Business Office Clerk is responsible for maintaining current, timely, and accurate patient accounts receivable to include billing, filing, recording payments and making other adjustments as necessary.

Special Instructions

knowledge of copay/coin for medical insurance


Interviews patients, relatives or others responsible to determine payment arrangements and refers unusual cases to immediate supervisor.

Communicates with ancillary services to determine that appropriate charges have been made.

Posts late charges, anesthesia/CRNA charges, payments and adjustments daily to proper patient accounts.

Correct submission of claims to correct payor and address in time frame set by policies and procedures.

Performs cashier duties, e.g., receipts of payments and issuance of receipts, collection of monies from other areas and prepares daily bank deposit.

Maintains applicable files and reports of adjustments to accounts receivable.

Maintains required registers of Medicare, Medicaid, Private Insurance, Workers Compensation, Central Collection Services and others as necessary.

Contacts patients, doctors, or others for information necessary to properly complete insurance or other type billings, and rebilling in the prescribed time frame.

Answers inquiries on patient accounts and advises patient on insurance benefits within HIPPA guidelines.

Clears with Health Information Administrator, before preparing and submitting, all required medical data with billings.

May assist with preparation of advance deposit memoranda and recommended account write-offs.

Prepares required reports as necessary.

Types memos, correspondence, billing forms, etc., and operates postage meter, fax machine, computer terminals and printers.

May prepare out-going mail.

May assist Admissions as well as other MPAS departments.

Performs other related duties as assigned.



Must possess physical abilities to endure prolonged sitting, moderate walking and standing, bending, lifting, carrying, pushing and pulling; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.


High School Diploma or GED Equivalent; and

Preferably one year's experience in billing experience and experience in Microsoft word & excel. Health care billing experience preferred.

Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing.

Must be familiar with UB04 and HCFA competition.

Must be computer literate in Word and Excel.

Ability to operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and fax machine.

Three (3) to six (6) months on-the-job training as required toattain proficiency of performance of assigned duties and responsibilities.


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