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Employee Benefits Administrator

Addiction Recovery Care

Addiction Recovery Care

Accounting & Finance
Ashland, KY, USA
Posted on Tuesday, July 2, 2024

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!

We are hiring a Employee Benefits Manager for our growing team! The Employee Benefits Manager will be responsible for managing the administration of the company’s employee benefits program. This role will serve as the primary point of contact for our employees, vendors, and will lead operational efforts such as new enrollments, changes to employee elections, bi-weekly and monthly reconciliations.

Key Responsibilities:

  • Manage the day-to-day operations of the company’s Employee Benefit program, including but not limited to, enrolling, and removing benefit coverage, educating employees about the available benefits, and ensuring that proper set up is completed and accurate for processing.
  • Administer benefit information and advises employees of eligibility with application information and employee self-service portal for completion and submission.
  • Interface with broker and benefit providers via telephone, email and online portals.
  • Communicate with insurance brokers and other benefit partner staff to address concerns and troubleshoot issues.
  • Responsible for reviewing and reconciling monthly invoices from multiple benefit provider partners ensuring accuracy in billing and services provided.
  • Processes necessary paperwork and workflow to maintain regulatory requirements such as COBRA, FMLA, ADA, etc.
  • Manages leave of absence requests from employees including processing proper documents related to FMLA, STD, etc.
  • Monitors unemployment claims by reviewing and processing required paperwork expeditiously and keeping VP of Human Resources abreast of progress in claims.
  • Ensures that personnel files and other employee-related information is maintained accurately and securely

The above is intended to be a general outline of job duties and not a complete list.

Key Experience and Education Needed:

  • Bachelor's degree in in Human Resources Management, business or related field
  • Previous Human Resources and Benefits related experience
  • Experience with self-funded benefit plans and ERISA
  • Previous experience with benefit plan design and implementation
  • Certification as a Human Resources Professional by industry-specific accrediting body preferred. SHRM-CP, SHRM-SCP, PHR, etc…

Other Qualifications to be Considered:

  • Excellent communication skills, both written and verbal.
  • Strong numeracy and analytical skills.
  • Highly organized and detail-oriented
  • Experience with Sage 300 and Excel preferred.
  • Ability to work independently with minimal supervision.
  • Attention to detail and organization a must.
  • Ability to prioritize work- and work-related responsibilities.
  • Ability to coordinate and manage multiple tasks with attention to detail.
  • Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
  • Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served
  • Ability to sit and/or stand for long periods of time
  • Ability to read detailed health records
  • Ability to lift and carry up to 10 lbs.
  • Ability to operate computer and other equipment in the office
  • Must have sufficient mobility to move around the office and the community

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!



Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.