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Director, Quality Management

Addiction Recovery Care

Addiction Recovery Care

Quality Assurance
Louisa, KY, USA
Posted on Thursday, May 9, 2024

Alliance Manager

Location: Camden, NJ or Warrenville, IL

The Alliance Manager will have the overall responsibility for client satisfaction, contract execution, and business growth by ensuring operational excellence and developing superior relationships with our client. This position is part of the project management team and must maintain a highly interactive relationship with the Company project manager(s) and client representatives to directly support day-to-day operations, including resolution of emergent issues. This position will manage the overall relationship with the client and serve as the key point of contact for the Company. The role will be expected to become thoroughly knowledgeable of our products and the governing client agreement, facilitate the execution of client and Company initiatives, and assist in providing our clients with solutions to meet their needs. The position will report to the Senior VP of Operations and support the Senior VP of Business Development.

RESPONSIBILITIES:

Responsible for supporting the project management team to ensure successful execution of projects, including resolution of emergent issues

Oversee client contracts and ensure that contractual responsibilities are met effectively

Identify issues as they arise and collaborate with company stakeholders to formulate a strategy for resolution in a timely and collaborative fashion

Identify and pursue new opportunities to support client needs and company sales objectives and targets

Prepare proposals and commercial quotes for new or emergent work

Provide accurate and regular bookings forecasts

Report activities to management on a weekly basis

Provide feedback on competitive activities and new market opportunities to management

Position our organization as an Alliance Partner through transparent, constructive, and effective interactions with key client representatives

Support key corporate goals related to project implementation and providing solutions to our client to ensure Holtec is the client’s “Go-To” supplier and long term Alliance Partner

Understand sufficient technical aspects of all Holtec products

Maintain status (schedule, quality, and cost) of ongoing projects, as needed

Lead cross functional teams in preparation for interactions with client

Plan, coordinate, and facilitate client meetings

Review product design for compliance with engineering principles, contract requirements, and applicable standards

Approve design changes, specifications, engineering analyses, and drawings

Additional duties as required

EDUCATION AND EXPERIENCE:

5+ years Nuclear Power industry experience, preferably in project execution, project management, or business development

BS Degree in Science related field or equivalent experience

Project Management Professional Certification (PMP) or equivalent preferred

Experience in growing and expanding company role supporting a specific client or clients

Experience/knowledge of Dry Storage of used nuclear fuel preferred

Experience/knowledge of heat transfer equipment preferred

Strong written and verbal communication skills

Good business development acumen

Ability to solve complex technical and commercial issues

Sufficient scheduling experience using Primavera or Microsoft Project

U.S. Citizenship or U.S. Permanent Resident Status

Must be able to gain and maintain unescorted access at a Nuclear Power facility

Must have the capability of using a computer for word processing and spreadsheet operation

Must have the ability to work with client and internal personnel

Must perform work with minimal supervision toward attainment of goals

Must be able to travel to Entergy plants (25% travel)

Position located in the Camden, NJ or Warrenville, IL