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Team Leader - Masterpiece Cafe

Addiction Recovery Care

Addiction Recovery Care

Inez, KY, USA
Posted on Wednesday, May 8, 2024

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest-growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services, and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!

We are hiring an Admissions Coordinator to our growing team! The Admissions Coordinator will maintain a professional and thorough working relationship with the KBC, NACCAS, DOE and other pertinent state and federal agencies. Build community relationships that lead to growth opportunities. Demonstrate a high level of program knowledge to assist students. Work effectively with co-workers as part of the student services team to ensure each student's experience with SEBA is professional, service­ focused and productive.

Key Responsibilities:

  • Acting as first point of contact for prospective & enrolling students
  • Retrieving ISIRS
  • Contacting prospective students to discuss SAi (Student Aid Index)
  • Assessing payment plan options and/ or qualifying PELL grant options
  • Scheduling & conducting pre-enrollments, ensuring a clear understanding of SEBA policies and course catalog
  • Following up with & keeping record of prospective students
  • Ensuring students submit all required documentation per the guidelines set forth by the DOE, KBC, NACCAS
  • Assisting students in completing enrollment documentation
  • Enrolling students in FAME
  • Maintaining ongoing conversations with students to address any financial/ admission related questions/ concerns
  • Compiling & maintaining up-to-date student files
  • Generating Title IV award letters
  • Awarding Title IV to qualifying students
  • Processing & tracking student payments
  • Coordinating between different agencies & organizations
  • Initiating, processing & maintaining office and school invoice
  • Preparing & compiling NACCAS audit reporting documentation
  • Preparing & compiling FAME audit reporting documentation
  • Ensuring prompt & efficient handling of telephone/ email
  • Ensuring the implementation of record-keeping and data retrieval systems to accurately & effectively maintain records
  • Generating student Title IV SAP Progress Reports & taking appropriate action for probation/terminated students

Key Experience and Education Needed:

  • Associate Degree preferred or 2 years related experience
  • Be of good moral character with a passion to mentor students
  • Excellent time management and organizational skills
  • Outstanding abilities to communicate in person, in writing and over the phone
  • Experience in Business, Administration or related field
  • Associate Degree preferred OR 2 years related field experience
  • Knowledge of Microsoft Office and other office management tools and applications, including Freedom (FAME)

ARC full-time employees enjoy very attractive benefits packages for employees and their families including health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, a 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join the ARC team and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.